Privacy policy

1. Data protection at a glance

General information and data collection on our website
In the following, we will give you a short overview of what happens with your personal data when visiting our website. Personal data are to be understood as all the data which can be used to identify you personally.

Information on the processing of customer/interested person data according to Art. 13 + 14 EU GDPR can be found here as a PDF file: Processing of personal customer data according to Art. 13 + 14 EU GDPR.pdf

The obligations to provide information for applicants according to Art. 13 + 14 EU-GDPR can be found here as a PDF file: Processing of personal customer data according to Art. 13 + 14 EU GDPR.pdf

For more detailed information on our handling of data protection, kindly refer to our data protection declaration to be found below this text.

Who is responsible for data collection on this website?
Data processing on this website is carried out by the site operator (responsible) whose contact details can be found below.

How do we collect your data?
On the one hand, your data are collected when you share them with us. These can be, for example, data that you enter into a contact form. Apart from these, data are captured automatically by our IT-systems when you visit our website. They are, above all, technical details (e.g. internet browser, operating system or time of page view). Collection of these data is carried out automatically as soon as you access our website.

What do we use these data for?
Some of these data are collected and used to guarantee trouble-free availability of our website. Some data may be used to analyse your user behaviour. In addition, your data can be used – depending on your request – to process your enquiry (i.e. to answer questions, to set up offers etc.).

What are your legal rights with regard to your data?
You have the right to receive information, free of charge and at any time, on the origin, the recipient and purpose of your stored personal data. Additionally, you have the right to have these data corrected, blocked or deleted. You can contact us at any time at the address given in the imprint if you have any further questions with regard to the above-mentioned details or data protection in general. In addition, you have the right to appeal to the relevant supervisory authority. The supervisory authority competent for us is:

Aufsichtsbehörde für den Datenschutz im nicht-öffentlichen Bereich in Rheinland-Pfalz
Der Landesbeauftragte für den Datenschutz Rheinland-Pfalz
Hintere Bleiche 34,
55116 Mainz
Phone +49(0)6131-208-2449
Fax +49(0)6131-208-2497

2. General and mandatory information

Data protection
The operators of this site take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

When you use this website various personal data are collected. Personal data are data which are used to identify you personally or which can make you identifiable. This data protection declaration will explain which data we collect and what we use them for. It will also explain how and for what purpose it is done.

Please keep in mind that data transmission over the Internet (e.g. when communicating via e-mail) can be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information about data controller:
The data controller in charge of data processing on this website is:

Data controller is to be understood as any natural or legal person who solely or jointly with others decides on the purpose and methods of processing individual-related data.

Withdrawal of your consent to data processing
A lot of data processing activities are only possible on the basis of your explicit consent. You may withdraw your given consent at any time. For that purpose, an informal note by e-mail will be sufficient. Lawfulness of any data processing activities carried out before withdrawing your consent will remain untouched by the withdrawal.

Right of appeal to the relevant supervisory authority
In the case of data protection violations, the party concerned has the right of appeal to the relevant supervisory body. The relevant supervisory authority for questions concerning data protection matters is the Landesdatenschutzbeauftragte (state data protection commissioner) of the federal state where the company’s registered office is based. For the supervisory authority relevant for us, kindly refer to Part 1 of this data protection declaration.

Right of data portability
You have the right to have data, which we process in an automated way on the basis of your consent or during the fulfilment of a contract, handed to you or a third party in a common, machine-readable format. If you require direct transfer of these data to another responsible person, this will be done only as far as it is technically possible.

SSL or TLS encryption
For safety reasons and to protect the transmission of confidential contents such as orders or enquiries sent to us as the site operators, this site uses SSL or TLS encryptions. You can recognize an encrypted connection by the address line of the browser which changes from “http://” to https:// and, furthermore, by the padlock symbol in the browser line.

When the SSL or TLS encryption has been activated, data that you transmit to us cannot be read by third parties.

Information, blocking, deletion
Within the framework of legal regulations in force, you have the right to obtain, at any time, information free-of-charge on your individual-related data stored by us, on their origin and recipients as well as the purpose of data processing, and, if applicable, a right of correction, blocking or deletion of these data. For this purpose or if you have any other questions on the topic of individual-related data, you can contact us at any time at the address given in the imprint.

Opposition against advertising e-mails
We herewith explicitly reject the use of contact details which are part of our duty to publish an imprint for sending not explicitly ordered advertising or information material. The operators of this site explicitly reserve the right to take legal steps for cases of transmission of non-solicited advertising material, e.g. by spam e-mails etc.

3. Data collection on our website

Cookies
Internet sites commonly use so-called cookies. Cookies do not harm your computer and do not contain viruses. They are used to make our internet presence more user-friendly, efficient and secure. Cookies are small text files which are placed on your computer and stored by your browser.

All the cookies we use are so-called „session cookies“. They are deleted automatically after your visit to the site.

You can set your browser in such a way that you are informed about the placing of cookies or that you can permit cookies only on a case-by-case basis, deactivate the acceptance of cookies for special cases or altogether and you can activate automatic deletion of cookies when closing the browser. Please be advised that deactivating cookies may limit the functionality of this website.

Cookies required for the handling of electronic communication processes or for providing certain functions requested by you (e.g. cart function) will be stored in accordance with Art. 6 Abs. 1 lit. fDSGVO (German General Data Protection Regulation). The website operator has a justified interest in the storage of cookies for the technically flawless and optimized provision of their services. If other cookies (e.g. cookies used for analysing your surfing behaviour) are stored these will be dealt with separately in this data protection declaration.

Server log files
The provider of the sites automatically collects and stores information in so-called server log files which your browser automatically sends to us. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of accessing computer
• Time of server request
• IP-address

A merger of these data with other data sources is not carried out.

The basis for processing data is Art. 6 Abs. 1 lit. f DSGVO.

Social Media
On our site you will find various social media buttons, such as Facebook, Instagram and Youtube. These buttons are only links to the corresponding social media appearances. No data are transferred to these social media providers during your visit to our website. Only when you click on one of the buttons the page of the corresponding social media service will be opened in a separate window and you will be forwarded to it.

Contact Form If you submit inquiries to us via the contact form, the information you provide (name, possibly company, destination country, email, address, phone number, etc.) will be stored by us for the purpose of processing your inquiry and for follow-up questions. We will not share this data without your consent.

The processing of the data entered into the contact form is based on your consent (Art. 6 para. 1 lit. a GDPR) or on a contractual/pre-contractual measure (Art. 6 para. 1 lit. b GDPR). You can revoke your consent at any time – if the processing is based on consent, a simple informal notification by email to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

The data you enter in the contact form will remain with us until you request its deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your inquiry has been fully processed). Mandatory legal provisions – in particular, retention periods – remain unaffected.

Web Analytics Data processing is based on our legitimate interest in accordance with Art. 6 para.1 lit. f GDPR. Our legitimate interest, as defined by the GDPR, is the optimization of our online offerings and our web presence. Since we value the privacy of our visitors, data that may allow a connection to an individual person, such as IP address, login, or device identifiers, is anonymized or pseudonymized as early as possible. No further use, such as combining with other data or sharing with third parties, takes place.

You can object to the described data processing at any time by clicking on the toggle switch. The objection has no adverse consequences. If no toggle switch is displayed below this sentence, data collection is already blocked by other means.

Google Tag Manager We use Google Tag Manager to manage website tags efficiently. Google Tag Manager itself does not process any personal data. It only ensures the implementation and management of tags. Tags are small code elements used to measure traffic and visitor behavior on our website, capture the impact of online advertising and social channels, and improve our website.

Please note that Google Tag Manager itself does not set cookies and does not collect any personal data. However, the tools embedded in the tags, such as Google Analytics, may collect personal data. For more information about these tools, please refer to the relevant sections of this privacy policy.

For more information about Google Tag Manager, please see Google’s privacy policy: https://marketingplatform.google.com/about/analytics/tag-manager/use-policy/

Google Analytics GA4 This website uses features of the web analytics service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior of website visitors. The website operator receives various usage data, such as IP address, page views, time spent on the site, operating systems used, and the user’s origin. Google may combine this data into a profile, which is associated with the respective user or their device.

We may also use Google Analytics to record your mouse and scroll movements and clicks. Additionally, Google Analytics uses various modeling approaches to supplement the collected data and employs machine learning technologies in data analysis. Google Analytics uses technologies that allow the recognition of the user for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting). The information collected by Google regarding your use of this website is generally transmitted to a Google server in the USA and stored there.

The processing is based on your consent pursuant to Art. 6 para. 1 lit. a GDPR; consent can be revoked at any time. Data transfer to the USA is based on the EU Commission’s standard contractual clauses. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

IP Anonymization We have activated IP anonymization on this website. This means that your IP address will be truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

Browser Plugin You can prevent Google from collecting and processing your data by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en. For more information on how Google Analytics handles user data, please see Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Data Processing Agreement We have entered into a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic Features in Google Analytics This website uses the “demographic features” function of Google Analytics to display relevant ads to website visitors within the Google advertising network. This allows reports to be generated that contain statements about the age, gender, and interests of site visitors. This data comes from Google’s interest-based advertising and from third-party visitor data. This data cannot be attributed to a specific individual. You can disable this feature at any time in your Google account’s ad settings, or generally prohibit the collection of your data by Google Analytics, as explained in the section “Objection to Data Collection.”

Retention Period Data stored by Google at the user and event level, linked to cookies, user identifiers (e.g., User ID), or advertising IDs (e.g., DoubleClick cookies, Android advertising ID), is anonymized or deleted after 14 months. Details can be found at the following link: https://support.google.com/analytics/answer/7667196?hl=en

Google Ads We use Google Ads, a service from Google, to display personalized ads based on your interests and previous searches and to measure the success of our ad campaigns through conversion tracking. Legal basis: The processing of your data is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR. Collected data:

Purpose: Personalization of ads and success measurement of ad campaigns through conversion tracking. Retention period: The cookies for conversion tracking are valid for 3 months. Opt-out: You can disable personalized advertising from Google by accessing the Google ad settings.

Borlabs Cookie Our website uses Borlabs Cookie to manage user consent for the use of cookies and tracking technologies. Borlabs Cookie stores the user’s consent in the form of a cookie. Legal basis: The processing of your data is based on Art. 6 para. 1 lit. c GDPR, to ensure the proper documentation of consent according to legal requirements. Collected data:

Retention period: The data is stored on your device via the cookie for 3 months. Revocation: You can revoke your consent at any time in the cookie settings on our website or by manually deleting the cookies in your browser.

As of: September 2024